Welcome to Shoe Vogue Shop! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our stylish collection of boat shoes, baby essentials, fashion accessories, and more.

By accessing this website and making a purchase, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.

1. General Information

1.1 About Us

Shoe Vogue Shop is an online retailer specializing in fashion-forward accessories, baby essentials, and footwear. Our company is located at 4769 Delaware Avenue, San Francisco, US 94107.

1.2 Website Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Promptly update any changes to your information
  • Be responsible for all activities under your account

2.2 Prohibited Activities

You may not:

  • Use our products for any illegal purpose
  • Reproduce, duplicate, copy or resell our products
  • Use our website in any way that causes damage or impairs accessibility
  • Engage in any data mining or similar data gathering activities

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe our products including:

  • Boat shoes and footwear
  • Baby essentials and one-pieces
  • Fashion accessories and bags
  • Clothing and outerwear

However, colors may appear slightly different on various devices. If a product is not as described, you may return it following our Return Policy.

3.2 Product Availability

All orders are subject to product availability. If an item is out of stock, we will notify you and either cancel the item or discuss alternatives.

3.3 Hygiene Products

For health and safety reasons, certain items cannot be returned unless defective:

  • Baby essentials (pacifiers, bottles, etc.)
  • Crib shoes
  • Opened diaper bags
  • Bedding items

4. Orders and Payment

4.1 Order Process

Placing an order involves:

  1. Selecting products and adding to cart
  2. Providing accurate shipping information
  3. Choosing payment method
  4. Reviewing and confirming your order

You will receive an order confirmation via email.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment card details.

4.3 Pricing

All prices are in USD and include applicable taxes unless stated otherwise. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.

5. Shipping and Delivery

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary due to customs processing.

5.3 Delivery Issues

You are responsible for:

  • Providing accurate shipping information
  • Being available to accept delivery
  • Any additional customs fees or taxes in your country

If a package is returned to us due to incorrect address or failure to collect, we will contact you to arrange reshipment at your expense.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery date, provided:

  • Items are unused, in original condition with tags attached
  • Original packaging is included
  • Proof of purchase is provided

6.2 Return Process

  1. Contact us at [email protected] within 15 days
  2. Receive Return Merchandise Authorization (RMA) number
  3. Package items securely with RMA number visible
  4. Ship to our returns center at your expense

6.3 Refunds

Once your return is received and inspected (within 3-5 business days):

  • We will notify you of approval/rejection
  • Approved refunds will be processed to original payment method
  • Refunds may take 5-10 business days to appear in your account

Note: Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Product designs

is the property of Shoe Vogue Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

8.1 Product Use

Shoe Vogue Shop is not liable for:

  • Any injury or damage resulting from product misuse
  • Any consequential damages from product use

8.2 Website Operation

We strive to maintain website availability but are not liable for:

  • Temporary unavailability due to technical issues
  • Any loss or damage from website use or inability to use

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA.

12. Contact Us

For any questions about these Terms, please contact us at:

Shoe Vogue Shop Customer Service
Email: [email protected]
Address: 4769 Delaware Avenue, San Francisco, US 94107